The leading outsourcing company provide Call Center and BPO services with 14 years of operational experience

Since established in November 2009, Relia Vietnam has been successfully grown up business with the solid position for the outsourcing industry in Viet Nam.

Outsourcing services with Japanese quality in Vietnam

Providing various outsourcing services of Call center, BPO and Marketing research with high quality in Vietnam and contribute to development of client’s brand.

 

Providing variety of outsourcing services of Contact center, BPO and Market research

CONTACT CENTER

Telemarketing, Telesales, Customer Support, Technical Support, Welcome Call, Lead Generation, Email, Chat, SNS, SMS

BPO SERVICE

Data processing, Data entry, Annotation, Information deficiencies check, Back office, Various Data Management, Reporting

MARKET RESEARCH

Key man Research, Competitor research, Brand awareness survey, Customers satisfaction survey, Employees survey

Relia Vietnam provide services to variety of industries

INBOUND

◎ Customer Care

  • Telecommunication
  • E-commerce
  • Non-life insurance
  • Life insurance
  • Functional foods

◎ Technical Support

  • Electronics manufacturer
  • Computer manufacturer

◎ Order Taking

  • Functional foods
  • Cosmetics manufacturer

◎ Emergency Call Reception

  • Non-profit organization

OUTBOUND

◎ Tele-sales

  • Life insurance
  • Finance
  • Food & Beverage
  • Electronics manufacturer
  • Functional foods
  • E-commerce

◎ Customer Retention Call

  • Life insurance
  • Food & Beverage
  • Functional foods

◎ Invitation Call

  • Event Management

MARKET RESEARCH

◎ Lead Generation

  • Detergents manufacturer
  • Engine lubricant manufacturer
  • Construction
  • Lighting manufacturer
  • Software
  • Logistic
  • Waste treatment
  • Energy
  • Food & Beverage
  • Security services

◎ Customers Satisfaction Survey

  • Broadcasting
  • Automobile

◎ Competitor Research

  • Bike manufacturer

DATA PROCESSING

◎ Photo/ Video Tagging

  • Photo Industry

◎ Information Check & Data Analysis

  • Digital Marketing

◎ Data Entry

  • Call Center
  • Outsourcing
  • FinTech Industry
  • Energy

◎ Application/ Survey Form Entry

  • Automobile
  • Broadcasting

◎ Annotation

  • Artificial Intelligence

IMAGE PROCESSING

◎ Video Editing & Album Creation

  • Wedding Industry
  • Photo Industry

◎ Web Publishing

  • Photo Industry

◎ E-commerce Image Editing

  • E-commerce

◎ CAD Processing

  • Construction

BACK OFFICE (KPO)

◎ Various Data Management

  • Automobile (Various Data Management)

◎ WEB Data Registration

  • Trading

◎ Reporting & Translation

  • Trading

© 2017 by RELIA VIETNAM JSC